Granada Corp
  • 17-Apr-2017 to 16-May-2017 (PST)
  • Operations
  • Denver, CO, USA
  • Full Time

Customer Service Advisor Work from Home

We are currently seeking both bilingual and non-bilingual call handling experts for virtual (work-from-home) customer service roles. 

At Granada, we reward team members who go above and beyond to provide great customer care. We recognize them as call handling experts and reward them monthly for helping make us the best in the business.

But what does a day in the life of a call handling expert look like? As an inbound call agent, each day will present unique opportunities, challenges, and rewards. Since each call can be different, you have to be able to switch gears at a moment's notice while maintaining a helpful attitude and offering an efficient solution for the caller. The situations are endless.

At the end of the day, you will have spoken to someone excited to try something new, someone nervous or anxious but mostly someone grateful that you were there to assist them. These people are the reason you will feel fulfilled at the end of each day.  You are the voice that changes the day for someone in some way every day.

We are looking for talented call handling experts who have a positive outlook on life and a "can-do" attitude.  If you want to work for a company where you actually mean something- instead of "just another person in a seat", we invite you to submit your resume at  Our team will be happy to share more information about the position. 


Home office Requirements:

         You must operate with a clean desk and a quiet home office environment. 

Internet Connection: 

  • Broadband (FIOS, Cable), no WIFI
  • NO DIAL UP, DSL OR SATELLITE connections
  • You must have high speed cable or FIOS connection
  • Ability to connect with Ethernet cable instead of wireless (hardwired connection)
  • Broadband (aka internet) upload speed of at least 5mbps. 

Computer requirements (verify before applying): 

Operating System: 

  • Windows 10 Version 1511 and above, Windows 8.1, Windows 7 SP1, Windows XP SP3 


         Google Chrome 47+, Mozilla Firefox 43+, Internet Explorer 11+


  • 4th Generation Intel Core i3 and above, AMD Quad Core A8, A10, E2 


  • 4GB (8GB Recommended) 

Hard Drive: 

  • 10GB free space


  • 2x USB 2.0 (USB 3.0 Recommended), Built-in or USB webcam

Working from home AND at Granada has its advantages! Not only will you be able to enjoy your job in the comfort of your own home, you will also save money on gas and lunch AND avoid the stress of long commutes.

As an employee of Granada, you will receive fantastic benefits!

  •          Medical
  •          Dental
  •          Vision
  •          Life
  •          Accident Insurance
  •          Competitive pay rate + bonuses

**Find out more about Granada and our Work From Home Team go to

Aside from being one of the most stellar companies to work for, Granada is also an equal opportunity employer!

This employer participates in E-Verify.

E-Verify Notice (English)

E-Verify Notice (Spanish)



Granada Corp
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