Granada Corp
  • 01-Aug-2017 to 01-Nov-2017 (PST)
  • Customer Service
  • CO, USA
  • $10.50
  • Hourly
  • Full Time

Granada

Granada is Seeking Remote Customer Service Specialists who love to work at home in Colorado!

Are you tired of having a bad case of the Monday's?

Come over to Granada! While we can't make, every day feel like a Friday, we do try our best to make your life a little easier through our Work at Home program!

We believe in enjoying life to the fullest!

#GranadaLife
At Granada, we believe that our staff works with us, not for us. Our goal is to find the very best talent who love what they do while consistently performing above client expectations and provide them with the best place to work (your home) so that both employees and clients continue to grow with us!  Our virtual solution offers flexibility that you will never get from a brick-and-mortar office environment. Plain and simple!

Who We Are
Granada is a fast-growing outsourcing provider of client support services.  We partner with each client, tailoring our services, to meet their specific business needs. These services range from customer service, data management, technical support, and sales, just to name a few.


What does it look like to be a Granada Customer Service Specialist?

  • Take inbound calls
  • Make outbound phone calls when necessary to call a customer back
  • Handling each call with a can-do attitude, answering with tenacity, and handling with grace
  • Think and act quickly while providing exceptional customer service
  • It's not about you! By putting yourself in the customer's shoes to provide great service
  • Answer each call with a smile, customers can hear you when you smile!
  • Working each day with your team as one, investing in each other

 What are the minimum experience requirements to be a Granada Remote Customer Service Specialist?

  • 1 year call center experience
  • 2 years' customer service experience
  • Understanding of performance based metrics
  • Proficient in the use of computer applications
  • Able to troubleshoot when issues arise
  • Above all, a desire to grow and succeed
  • Bilingual is a plus!!

What are the work at home office requirements to work with Granada?

  • A clean desk and quiet environment free of distractions to maintain your focus on providing exceptional service to your customer!

What are the minimum computer system requirements to work with Granada?               

What can you expect from Granada?

Comprehensive benefits options to select from:

  • Medical
  • Dental
  • Vision
  • Life
  • Accident Insurance         

Competative compensation including opportunity to earn a monthly bonus

  • $10.50 per hour
  • Bonus potential of up to $4.00 additonal per hour

With a work from home model you have the potential to save on things such as:

  • No gas costs to drive into work!
  • No lunch expenses because you forgot to bring your lunch to the office!
  • No getting stuck in traffic!
  • Working in clothing that you feel comfortable in each day!

Hours of Operation

  • Monday Thursdays - 7 AM - 9 PM CST
  • Friday 7AM 8PM CST
  • Saturdays - 8AM 4PM CST

States

  • Colorado
  • Florida
  • Texas
  • Georgia
  • North Carolina
  • Tennessee

 


If you meet or exceed our requirements please apply! We would love to hear from you!

 **Find out more about Granada and our Work From Home Team go to

Granada Careers

Aside from being one of the most stellar companies to work for, Granada is also an equal opportunity employer!

Be sure to check your junk/spam folders for emails from us after applying if you do not see one in your inbox. You will receive an acceptance email after submission of your resume!

This employer participates in E-Verify

E-Verify Notice (English)

E-Verify Notice (Spanish)

 

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Granada Corp
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